This ain’t my first rodeo, this ain’t the first I’ve seen this dog and pony show. I first wrote about virus call centre scammers back in October along with my recording titled Anatomy of a virus call centre scam. I followed up a couple of months ago with Scamming the scammers – catching the virus call-centre scammers red-handed which screen recorded the entire process right up to where they attempted to commoditise the scam, or in other words, get cash out of me.
Imagine my pleasure when they called me back last night! I use the term “they” very colloquially; it’s always the same scam run against the same run-sheet but there seem to be a number of companies behind this special brand of evil. This time it was a group called “E-Protection” and it doesn’t take long to establish that these guys have a bit of a record.
This time I decided to see how effectively they could support the Windows 8 Consumer Preview virtual machine I had running. The sheer incompetence of particularly the first operator I spoke to is quite astounding, not just technically but the fact that very little of what I was saying was actually absorbed. By the time I got to the second guy at about the 29 minute mark I thought it might be time to inflict some of the pain they’ve been dishing out to their victims back onto them. Enjoy :)