Is software quality really important? Ask Virgin Blue…
Often times in the software industry you’ll hear statements suggesting that the quality of the underlying software code is really not that important and what matters most is immediate term customer satisfaction, primarily achieved by delivering what they asked for within time and budget. This is usually a position put forward by the customer facing folks within the software industry who, in their defence, probably don’t have that strong a grasp on why code quality is important simply because th...