5 essential tips for customer care people dealing with technical queries
It happened again. Well actually, it happens all the time but I got inadvertently drawn into it again. I’m referring to this: [https://twitter.com/wishgenie/status/273396847802974208] Totally secure! Not just “pretty” secure or “really” secure but totally secure! I need to learn how to do that. Now this was in response to the following tweet: [https://twitter.com/scampreturns/status/273103876075421697] This is a familiar banter; a concerned customer raises a valid point about the technica...